WATER & WASTEWATER

WATER & WASTEWATER DEPARTMENTS

WATER DEPARTMENT

The Water Department’s responsibilities include building, maintaining, and replacing water lines and connectors; repairing damaged water lines; responding to service calls; setting up and maintaining customer accounts; reading water meters; and answering questions regarding water rates, services, and bills.

2020 CCR (WATER QUALITY REPORT)
This report is designed to keep you informed about the quality of water and services we deliver to you each day. Download the City of Cullman’s most recent water quality report.

RESIDENTIAL
WATER RATES
(Effective 1/1/2021)

Inside City Limits

  • $10.00
  • $9.50 per 1,000 gallons

Outside City Limits

  • $20.00
  • $13.00 per 1,000 gallons

COMMERCIAL
WATER RATES
(Effective 1/1/2021)

Inside City Limits

  • $20.00
  • $10.00 per 1,000 gallons

Outside City Limits

  • $40.00
  • $14.00 per 1,000 gallons

INDUSTRIAL
WATER RATES
(Effective 1/1/2021)

Inside City Limits

  • $50.00
  • $10.50 per 1,000 gallons

Outside City Limits

  • $100.00
  • $15.00 per 1,000 gallons

.
NOTE:
There will be an inflation adjustment of 3% or the Consumer Price Index (CPI), whichever is greater, applied annually to all rates and fees included in this ordinance (Ordinance 2021-07) on October 1st of every year.

WASTEWATER (SEWER) DEPARTMENT

The Wastewater (Sewer) Department’s responsibilities include building and replacing sewer lines, connections, and manholes; inspecting and repairing existing lines and structures; responding to service calls; inspecting lines constructed by private contractors; restoring streets, curbs, and other sites when work is completed.

REPORT A SANITARY SEWER EMERGENCY
To report a sanitary sewer emergency, such as a backup into your home or business or an overflow from a manhole or cleanout, please notify the our emergency contact at 256-739-2410.

RESIDENTIAL
WASTEWATER RATES
(Effective 1/1/2021)

Inside City Limits

  • $10.00
  • $13.50 per 1,000 gallons

Outside City Limits

  • $20.00
  • $16.50 per 1,000 gallons

COMMERCIAL
WASTEWATER RATES
(Effective 1/1/2021)

Inside City Limits

  • $20.00
  • $14.00 per 1,000 gallons

Outside City Limits

  • $40.00
  • $17.00 per 1,000 gallons

INDUSTRIAL
WASTEWATER RATES
(Effective 1/1/2021)

Inside City Limits

  • $50.00
  • $14.50 per 1,000 gallons

Outside City Limits

  • $100.00
  • $18.00 per 1,000 gallons

.
NOTE:
There will be an inflation adjustment of 3% or the Consumer Price Index (CPI), whichever is greater, applied annually to all rates and fees included in this ordinance (Ordinance 2021-06) on October 1st of each year.

Office Hours
7:30 a.m. – 3:30 PM

Monday-Friday

Phone
256-775-7210

Mailing Address
P.O. Box 278
Cullman, AL  35056-0278

Physical Address
1717 Eva Road NE
Cullman, AL  35055

ADMINISTRATIVE CONTACTS

Chris Freeman
Superintendent

Carol McCurry
256-775-7210

Felicia Morris
256-775-7210

Mike Smith
256-775-7209

UTILITIES BOARD WATER TREATMENT PLANT

The U.B. Water Division Water Treatment Plant, managed by David Freeman, is located on U.S. Highway 278 East, inside the Cullman city limits.

The plant is a 24 M.G.D. surface water plant serving approximately 110 thousand customers. Each day, the staff of the Water Treatment Plant works to ensure that the water delivered from the facility meets all regulatory requirements and customer expectations for safety, reliability, and quality.

The Water Treatment Plant is owned and operated by the Utilities Board of the City of Cullman and serves residential, commercial, and public authorities in Cullman County. The water source for the City of Cullman is Lake Catoma. However, The Duck River Reservoir is almost complete and will soon become Cullman’s newest water source.

FISHING PERMIT for DUCK RIVER

David Freeman
Manager

Office Hours
7:30 a.m. – 3:30 PM, M-F

Phone
256-739-0266

Fax
256-739-9128

Mailing Address
P.O. Box 278
Cullman, AL  35056-0278

Physical Address
1740 3rd Street SE
Cullman, AL  35055

WASTEWATER TREATMENT PLANT (WWTP)

The City of Cullman Wastewater Treatment Plant is a 4.75 mgd (million gallon per day) rated plant, with a state-of-the-art treatment facility.

Soiled wastewater is collected via one hundred miles, more or less, of varying size pipes. Wastewater is treated by a two-stage biological contact chamber system, and with clarification and ultraviolet disinfection. Treated water is then discharged into the receiving stream (Eightmile Creek).

Samples are routinely collected and tested, per ADEM (Alabama Department of Environmental Management) and federal regulations.

REPORT A SANITARY SEWER EMERGENCY: To report a sanitary sewer emergency, such as a backup into your home or business or an overflow from a manhole or cleanout, please notify the our emergency contact at 256-739-2410.

Jeff Adams
Department Head

Office Hours
8:00 AM – 4:00 PM, M-F

Phone
256-739-2410

Fax
256-739-1456

Mailing Address
P.O. Box 278
Cullman, AL  35056-0278

Physical Address
1437 Welti Road SE
Cullman, AL  35055