This report is designed to keep you informed about the quality of water and services we deliver to you each day. Download the City of Cullman’s most recent water quality report.
To report a sanitary sewer emergency, such as a backup into your home or business or an overflow from a manhole or cleanout, please notify the our emergency contact at 256-739-2410.
The Water Department’s responsibilities include building, maintaining, and replacing water lines and connectors; repairing damaged water lines; responding to service calls; setting up and maintaining customer accounts; reading water meters; and answering questions regarding water rates, services, and bills.
RESIDENTIAL, COMMERCIAL & INDUSTRIAL WATER RATES EFFECTIVE 1/1/2020:
Inside City Limits
$35.00 with 4% tax ($1.40) for first 3,000 gallons (minimum)
$9.00 per 1,000 gallons over minimum
Outside City Limits
$48.00 with 4% tax ($1.92) for first 3,000 gallons (minimum)
The Wastewater (Sewer) Department’s responsibilities include building and replacing sewer lines, connections, and manholes; inspecting and repairing existing lines and structures; responding to service calls; inspecting lines constructed by private contractors; restoring streets, curbs, and other sites when work is completed.
The U.B. Water Division Water Treatment Plant, managed by David Freeman, is located on U.S. Highway 278 East, inside the Cullman city limits. The plant is a 24 M.G.D. surface water plant serving approximately 110 thousand customers. Each day, the staff of the Water Treatment Plant works to ensure that the water delivered from the facility meets all regulatory requirements and customer expectations for safety, reliability, and quality. The Water Treatment Plant is owned and operated by the Utilities Board of the City of Cullman and serves residential, commercial, and public authorities in Cullman County. The water source for the City of Cullman is Lake Catoma. However, The Duck River Reservoir is almost complete and will soon become Cullman’s newest water source.
1740 3rd Street SE
Cullman, AL 35055
P.O. Box 278
Cullman, AL 35056-0278
Phone: 256-739-0266 Fax: 256-739-9128
WWTP (WASTEWATER TREATMENT PLANT)
The City of Cullman Wastewater Treatment Plant is a 4.75 mgd (million gallon per day) rated plant, with a state-of-the-art treatment facility. Soiled wastewater is collected via one hundred miles, more or less, of varying size pipes. Wastewater is treated by a two-stage biological contact chamber system, and with clarification and ultraviolet disinfection. Treated water is then discharged into the receiving stream (Eightmile Creek). Samples are routinely collected and tested, per ADEM (Alabama Department of Environmental Management) and federal regulations.